A “One-Stop-Shop” For Health Providers: What Is That?
Every now and then when I visit a client vendor or chat with a young start up I am advising, I hear the term “One Stop Shop” used in the context of health solutions for providers.
We toss that phrase around as if it is universally understood…however, I find that people are afraid to ask the obvious question: What in the world does a one-stop-shop in health care mean?
[BLANK STARES] — That’s usually what I get. Ten different people each with ten different answers.
Well, to clear the air and to put an end to this confusing madness, I offer up my brief point of view below to help start the conversation.
In my opinion, a ONE STOP SHOP solution for health providers must address the following 3 core areas:
- Patient Care: Does the solution meet my patient care needs? Does it help improve my clinical outcomes and enhance the quality of care I deliver?
- Practice Care: Does the solution help me do my job better? Does it enhance my practice performance so I can ultimately provide better patient care?
- Self Care: Does the solution make me smarter? Does it keep me one step ahead for my professional needs?
I hope this helps provide a mental framework going forward for the next time someone mentions a “One Stop Shop” solution for health providers. And don’t be afraid to ask the obvious questions!
Dr. Gulati Joins DHC Panelists To Discuss Future Innovation Within Pharma (Oct 13, 2011)
Digitas Health SVP, Science & Medicine, Dr. Gautam Gulati joins fellow Digital Health Coalition board members at DTC Perspectives’ Marketing to the Digital Consumer conference.
Their “Moving Pharma Innovation Forward: Early Insights From The Digital Health Coalition” panel will include the latest thinking from a leading group of industry executives, entrepreneurs, and thought leaders. Members of the DHC will explain their approach to: 1) the state of the digital pharma market today – balancing innovation with risk management, 2) the future opportunity for social health – and customer service, and 3) why mobile health is not about mobile – it’s about extending access.
MODERATOR
Mark Bard, Executive Director and Co-founder, Digital Health Coalition
PANELISTS
- Gautam Gulati, MD, MBA, MPH, SVP Science and Medicine, Digitas Health
- Peter Pitts, President, Center for Medicine in the Public Interest
- Joan Mikardos, Senior Director Business Innovation, Sanofi-Aventis
- Jeremy Shane, President, HealthCentral
- Jay Goldman, Vice President Strategy, Klick Pharma
For more information on the conference, visit: http://www.dtcperspectives.com/agenda
For more information on Digital Health Coalition, visit: http://www.digitalhealthcoalition.org/
Hey Doc! Inspire Action (New Blog Post On FreelanceMD)
Hi Folks,
Just wanted to let you know about my latest blog post on FreelanceMD. You can find by clicking here.
I pause to reflect the meaning of a memento that has been on my office door for some time that reads: “Hey Doc, Inspire Action.”
Below is small clip as a teaser. READ THE FULL POST HERE if you like it!
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In today’s hustle and bustle practice, it’s easy to get caught up in managing the pure science of disease. Without placing blame, I’m convinced this has largely been the result of a health system that is utterly broken…one that is predominantly focused on measuring financial and scientific outcomes at the sacrifice of quality drivers of care. In essence, we have lost the art of medicine. After all, how do we measure it? How do we get paid for it? How do we know its working?
Quick answer, I don’t (yet) know. But I can confidently wager that every one of us would agree that it is important to address these critical issues to achieve optimal patient care.
My hunch?…Perhaps this dilemma is the result of system that designed to treat disease, rather than prevent disease. Do we have our priorities misaligned?
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Enjoy and please comment! G
NEWS: Dr. Gautam Gulati Joins The Mentor/Advisory Board Of Blueprint Health – A NYC Seed Accelerator For Healthcare Startups
Calling all entrepreneurs, investors, and innovators! Check out the next BIG thing in town – Blueprint Health.
“Blueprint Health is a startup accelerator based in New York City that helps entrepreneurs improve the health and wellness industry. We offer an intensive three-month program and provide $20,000 of seed capital, extensive mentorship and a shared work environment to help entrepreneurs go from idea to prototype and provide access to angel and venture capital investors.”
I’m delighted to join their prestigious group of mentors, presenters, and advisors to help start building some disruptive (and much needed) health related tech companies.
NEWS: Dr. Gautam Gulati Invited To Participate In Tim O’Reilly’s Inaugural Health FOO Camp (July 15-17, 2011)
I recently met Tim O’Reilly at an Ideas Salon in Rhode Island where we shared a fascinating conversation on the future outlook of health & technology. From there, ideas blossomed, more questions arose, and an invitation to his premier Health FOO (friends of o’reilly) Camp event in Cambridge, MA was extended to me. I am humbled and appreciative to be a part of this ongoing disruptive discussion on everything health.
As of now, I plan on leading two sessions:
- Transforming living environments into a health & wellness experience: exploring solutions (tech or not) that helps create environments (workplace, home, social, etc.) that facilitate a proactive health & wellness experience.
- Exploring open innovation business models in health care: whats worked, what hasn’t, and what will?
Want to stay ‘in-the-loop’ and be a part of the conversation? I will be tweeting updates from the event b/w July 15-17th. Follow me @gulatigroup and find out what the future of health holds?
Learn more about Tim’s FOO Camp events here:
- http://rwjfblogs.typepad.com/pioneer/2010/12/tim-oreilly-to-host-unconference-for-health-tech-leaders.html
- http://en.wikipedia.org/wiki/Foo_Camp
Cheers,
Gautam
What Our Educational System Can Learn From Heinz Ketchup
I just started reading Malcolm Gladwell’s written collection from The New Yorker, called “What the Dog Saw.” As typical with most of Malcolm’s work, I’m only two chapters in, and I couldn’t help but have a flash of inspiration.
In his piece, “The Ketchup Conundrum“, Malcolm Gladwell examines and investigates the reasons why mustard, spaghetti sauce, olive oil, salad dressing and the like can wildly succeed having competitors offering a variety of flavors, while Heinz ketchup has and will always remain ketchup as it is – without any significant or blended competitive varietals.
Malcolm ponders: Why is this so? Why do similar rules not apply for Heinz ketchup as they do for other condiments? Why is it that every new competitor that tries to out-invent Heinz ketchup by offering a new flavor ends up failing miserably? What did Heinz do right that customers remain so loyal to the original recipe and brand?
Malcolm suggests that the primary reason for this conundrum is rooted in the fact that people instinctively seek the five fundamental tastes in their palette: salty, sweet, sour, bitter, and umami. The problem with mustard is that each variety only covered a subset of taste buds; whereas the genius behind Heinz is that they came up with a condiment that “pushed all five of these primal buttons” together. As a result, there was never a need to offer a variety of ketchup flavors when all the taste bud needs were well served within the existing Heinz palette.
Malcolm continues, “The taste of Heinz’s ketchup began at the tip of the tongue, where our receptors for sweet and salty first appear, moved along the sides, where sour notes seem the strongest, then hit the back of the tongue, for umami and bitter, in one long crescendo. How many things in the supermarket run the sensory spectrum?”
Makes sense, right? So how does this have anything to do with our educational system?
Let me attempt to explain.
I was particularly intrigued by Malcolm’s choice of words, “sensory spectrum”. If we use the same condiment analogy, one could say that our existing educational system – specifically our course curricula – are built somewhat like mustard, i.e. one that contains a variety of flavors each meeting a subset of our palatal needs. Depending on the course profile, classes are usually delivered using only a subset of the following teaching styles – didactic lectures, case studies, online sessions/webinars, experiential workshops, panelists, and so on – each being the equivalent of one sensory taste bud within our extensive learning palette. Similar is the case for the assignments we ask of our students. While some techniques are passive, others are interactive.
For decades, studies have consistently revealed that the more sensory neurons we fire in our brain, the greater our neurons crossfire and connect, resulting in an enhanced learning ability and capacity. We exercise our brain muscle in ways that create better learners.
If we were to consider each one of these teaching styles/formats to be one ingredient along the sensory spectrum, how then could we create a multi-sensory, multi-modal educational curricula that is the equivalent of Heinz ketchup recipe that covers each of the senses that our students’ learning palettes desire and seek?
I suggest we take a lesson from the history books of Heinz Ketchup and begin thinking of ways to create a multi-sensory, multi-modal learning experience in our classroom. We might just create more satisfied and better prepared learners who actually enjoy the classroom experience.
[Note: I don’t (yet) have the answers to the hypothesis I propose above, but I am certainly doing my part by exploring combinations of new multi-sensory teaching modules in my classroom at Johns Hopkins. Now in my 4th year running, I can happily say that each year that I introduce a new sensory learning experience into my curriculum, the more satisfied my students are in their confidence and ability to apply what they’ve learned in the real world.]
Do We Need To Re-Think Learning?
Sir Ken Robinson thinks we do…and I, as a professor myself, whole-heartedly agree!!
TED Talk by Sir Ken Robinson, Changing Education Paradigms
REACTIONS? What do you think is the fix?